The cold Winter December morning of the 2008 ChUG (Chaser User Group) meeting at the Royal College of Physicians in London seemed a million miles away when Velvet's Chris Gibbs stepped off the train into dazzling Spring sunshine in Cardiff just five months later heading for the Cardiff & Co office.
After the reg.istrations.com presentation at the 2008 ChUG Jacqueline van de Stadt, Head of Tourism Campaigns at Cardiff & Co, spoke with Chris over lunch in more detail about the delegate registration system and how it may be coupled with the additional services they may be able to offer.
Chris was delighted to hear from Jacqueline at the end of March to say that Cardiff & Co were ready to purchase reg.istrations.com and arrange their user training.
Chris was on site on 11th May 2009 to train Cheryl Walker, Sara Llewellyn and Rachel Dancey (pictured above). Sara Llewellyn, is Cardiff & Co's newly appointed Conference Bureau Manager. Sara has been in her role for just three weeks and is doing a sterling job having just got to grips with Velvet's other leading products, Chaser Bureau and ConferenceBookings.
“The day was very successful”, said Chris. “There is quite a lot of information to take in, especially if the destination hasn't offered a registration service before - they took to it really well and have some great ideas to move forward with the system and service provision”.
Seeing reg.istrations.com for the first time during the training session, Sara was impressed by it's usability; “It's so easy for the delegates to book”, Sara told Chris after seeing how delegates would register for an event. “There is a great deal of potential for collecting delegate information by using the system too”, Sara commented after learning how she could add custom questions to the delegates packages.
Chris left the team at Cardiff & Co at the end of a full day with an example events that they could use to practice on and enhance there new skills by using Velvet's on-line training system. "Ideas were buzzing in the air!", said Chris.
We would like to wish Cardiff & Co every success for the future with their delegate registration service.
