Velvet Software

Dundee & Angus Convention Bureau Team train on reg.istrations.com

Karen Tocher, Business Tourism Manager, of Dundee and Angus Convention Bureau was instrumental in the specification and development of Velvet Software's on-line delegate registration system, http://reg.istrations.com in 2007. Live in January 2008, Laura McGlashan at the Bureau has been using the system since it's launch. "It was great to visit the team again and to see how Laura's been using the system and to train the rest of the team", said Velvet's Tim Clark.

Pictured (from left to right): Karen Tocher, Tracy Duncan, Lorna Reid & Laura McGlashan

Following their success with an initial event through the system Karen wanted the whole team trained so that they are able to effectively promote and support their new on-line delegate registration system in addition to the existing accommodation booking and enquiry handling services that they currently offer.

Using reg.istration.com's integrated dashboard view, it's easy to get a graphical view of booking over a period of time automatically broken down by delegate type, package and revenue. Laura has already loaded a major European conference for 2009 that will be accepting registrations shortly - by the end of the training all four team members were not only able to manage bookings, but also create and configure complex multi-day events for themselves.

Dundee and Angus Convention Bureau have a well-established ambassador programme in addition to which they have strong links with the University of Dundee working with them on both academic events and external events hosted at the University.

Dundee's Tourist Information Centre and leisure tourism bas it at Discovery Point, home to the RSS Discovery. Pictured, Discovery has been restored and is key attraction in the City for visitors and local residents alike. "It's amazing, impressive and quite admirable to think that Captain Scott and his crew navigated to Antarctica and back in this very ship!", commented Velvet's Tim Clark. RSS Discovery may be hired as a venue for corporate events and private dinners in addition to serving as one of Dundee's major attractions.

We look forward to supporting the whole team in addition to the other destination clients who have adopted reg.istrations.com throughout the year in offering a professional, complete conference service to national and international event clients.

ALARM choose Reg.istrations.com

ALARM, the National Risk Management Forum, evaluated a number of different registration systems before choosing Velvet's latest product - reg.istrations.com - the powerful, logical yet simple to use web based delegate registration system.

ALARM's Keith Southwell and Julie Gray received training on the system following which they had two events live and ready for booking. Keith had evaluated a number of established registration systems before viewing a remote demonstration of Velvet's new reg.istrations.com following a link from  their on-line accommodation booking system www.conferencebookings.co.uk.

Easy to use, flexible and yet offering powerful reporting, Velvet Software's Tim Clark was able to demonstrate the system's ability to adapt and provide all of the complex booking features required of ALARM's monthly and annual conferences. Multiple streams, delegate types and pricing are no problem, explained Tim, "Reg.istrations.com is great - even with complex event the system has been designed to be as flexible as possible allowing users to create instant registration web sites for delegates offering multiple choices linked to one or more itinerary items behind the scenes. It does away with all of the paperwork, first / second / third choices and the hassle of amending bookings when an event fills up".

"It's the first computer training I've actually enjoyed!", commented ALARM's Julie Gray. "There's nothing we've come up with that it can't do!".

HEY - they also have reg.istrations.com

HEY - Hull & East Yorkshire Conferences now have Velvet's new on-line delegate registration system reg.istrations.com in addition to ConferenceBookings.co.uk, Velvet's allocation-driven on-line accommodation booking system.

HEY's Claire Hill and Liz Neal are long-time users of Velvet's original and industry leading conference enquiry handling system, Chaser BUREAU. Clients since 2002, the team originally consisted of just Liz and Claire. Today they are joined by Elaine Larney and Nicki Capes - all of whom use each of Velvet's three business tourism systems to manage enquiries, on-line accommodation booking and delegate registrations.

Earlier in 2008 Hull Conferences, based at the city's main council offices, became HEY Conferences, encompassing Hull and the surrounding East Yorkshire district. Based at impressive new offices opposite Hull's well know attraction, "The Deep" their offices and meeting room look out over the Humber Estuary towards the North Sea.

reg.istrations.com LIVE on-line @ Dundee

Velvet Software's new on-line delegate registration system reg.istrations.com was launched with our first flagship clients receiving training for their upcoming event in 2008.

Tim Clark, Director, who made the journey to Dundee to provide the training on the new system said, "It's the most satisfying thing to deliver a new system to clients following months of development and to see it live in action - we took Dundee's requirements and enhanced the functionality of the design to make reg.istrations.com not only a solution to Dundee's requirements but a class leading product that's powerful, flexible and above all, easy to use".